Delete my account

The email address of your Once account Get a code

If a Once account exists for , you've just received a 6-digit code (valid for 10 minutes). Remember to check your spam folder.

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Account:

What will be permanently erased

• Your photos: the ones you sent (even those not yet opened) and the ones you received.
• Your remaining credits: they are lost and not refunded.
• Your history: sent and received photos, purchases, your nickname, your blocks and your WhatsApp alerts.

The only exceptions required by law: a reported photo is kept for 30 days for moderation, and accounting records of purchases are kept for 10 years, detached from your account.

I understand: deletion is permanent and cannot be undone. Permanently delete my account Cancel

Your account has been deleted

Your photos, credits and history have been erased, and you've been signed out. You can now uninstall the app.

Don't forget to cancel your subscription in the App Store or Google Play if you had one.

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